Follow up in business.
Or do you ‘Quote and Hope’ ?
Do you do quotes, send them to the prospects and then sit at home praying they will call you back?
That is the ‘Quote and Hope’ system.
You are missing out on 1 in every 5 quotes you do, because you left the customer in charge of the next step.
How do you boost your success rate with quotes by 20%?
Follow up in business !
Just as you are leaving the person’s home (you have just handed them their quote), say:
“Do you mind if I call back in a couple of days to see if you have any questions?”
Nobody ever objects.
Why then, do so many tradies and small businesses just ‘Quote & Hope’?
How to follow up in business
When you get back into your car, book into your diary, a reminder 3 days from now, to give them a call
(you already got permission to call)
and ask them if they have any questions.
People just forget to call you – it’s not that they didn't like you or your price. It’s just that they forgot to get back to you, in the busyness of life.
This was a part of a recent workshop for Tradies and small business called
‘The Secrets of Winning More Quotes’. It has now evolved into a course called 'The Secrets of Getting In'.
“Of all the seminars I have attended, this workshop has given me user friendly tools to implement straight away ... I felt empowered ... Realising we used to just ‘Quote and Hope’, we decided to implement just one of Paul’s ideas and it has increased our quote close rate by 50% already .... amazing”
Alex Thomson - Thomson Plumbing – Dural NSW Australia
Alex Thomson attended the workshop and was so impressed, she wants me to tell people to call her, to find out about the course and what she gained.
Would you please call her on 040828-0200 or +61 408280200 (from outside Australia)?
© Paul Johnson 2013
Missing Piece Marketing
Cell: 0407 261 900 (or +61 407261900 outside Australia)